How you can get help

how to get help if you are a professional

Anyone can harm you. They could be someone you know or a stranger. Harm or abuse should never happen to you and it is not your fault. 

If someone is harming or abusing you, you need to tell someone that you trust. Do this as soon as you can.

People who are there to help you include:

  • family members
  • co-workers
  • police
  • social workers
  • doctor or GP
  • friends
  • nurse

Who to call for help

If you need help, call our Care Connect service who can put you in touch with someone to talk to. For out of hours assistance, contact the Emergency Duty Team.

Care Connect
01275 888 801

Monday to Friday 8am ‐ 6pm

In an emergency please ring 999 and ask for the police.

Emergency Duty Team
01454 615 165

Out of hours and weekends

If you are deaf or hearing impaired

  • text 'EDT' followed by your name and message to 60066
  • you will be sent an immediate autoreply to confirm that your text has been received
  • you will be contacted by an Emergency Duty Team officer via text, to discuss your concerns - this should happen within 30 minutes, although during busy periods this may take longer
  • texts will cost your standard network rates