How to get help if you are a professional

If you are a professional and are concerned about someone you know or in your care, please use the referral form to raise an adult safeguarding concern. Submit your completed form to care.connect@n-somerset.gov.uk.

Who to call for help

Alternatively, anyone can call our Care Connect service directly to raise a concern, make a referral or to seek further guidance.

Care Connect

Monday to Friday 8am ‐ 6pm

In an emergency please ring 999 and ask for the police.

Emergency Duty Team

Out of hours and weekends

If you are deaf or hearing impaired

  • text 'EDT' followed by your name and message to 60066
  • you will be sent an immediate autoreply to confirm that your text has been received
  • you will be contacted by an Emergency Duty Team officer via text, to discuss your concerns - this should happen within 30 minutes, although during busy periods this may take longer
  • texts will cost your standard network rates

Safeguarding adult reviews (SAR)